Course Series: 1 of 4
Course Award: Micro-Credential
Course Duration: 3 Hours
Course Complexity: Beginner*
Understanding the importance of customer care, and the customer’s expectation is paramount to your success. This course will help you learn to think about what your customers are really looking for!
Upon completing this micro-credential, you will receive a digital badge!
Beginner – Introduces a concept and explores the concept and how it is applied
*Intermediate – Explores a concept and builds from an entry-level understanding, through to an advanced level or mastery.
Advanced – Focuses on complexities of subject matter, participants are recommended to have an understanding of subject matter prior to enrolling in course. Typically designed for managers or people with experience in the subject matter.