About the course

Pricing:

Australian Young Chef

$35+ GST

Member

$49.50+ GST

Non-Member

$99+ GST

Customer service is critical to the success of all organisations and is, arguably, the most important aspect that your business must get right to be sustainable in the long term.

 

Course Series: 3 of 4
Course Award:
Micro-Credential
Course Duration:
4 Hours
Course Complexity: Intermediate*

 

With a large number of products and services that are available in every business, it’s expected that small mistakes will happen, and you are highly likely to regularly encounter customers that prove very difficult to deal with – in this course, we learn how to turn this small issues into long term opportunities to enhance the business! This course is part of a series and follows on from ‘Developing customer relationships'.

 Upon completing this micro-credential, you will receive a digital badge!