About the course

Pricing:

Australian Young Chef

$35+ GST

Member

$49.50+ GST

Non-Member

$99+ GST

Customer complaints happen in every business, effectively managing and responding to these difficulties is an art!

 

Course Series: 4 of 4
Course Award:
Micro-Credential
Course Duration:
2Hours
Course Complexity: Intermediate*

 

In this course, the 4th in its series, we learn how to take action and manage the process so that customer concerns become an opportunity for business growth and return business! This course follows on from ‘Resolving customer complaints’.


 Upon completing this micro-credential, you will receive a digital badge!